Compendium of the responses given by the physicians to the additional questions, the responses were translated from German to English and summarized for this representation.
| Question . | Summarized response . |
|---|---|
| To what extent could chatbot responses help reduce the workload of doctors? Would you consider such an answer as a first draft? | All participants consider template answers from a chatbot helpful and would use them. They’d expect it to provide basic information gathered from literature |
| What potential risks do you see with the use of chatbots, especially in terms of misinformation or overlooking critical information? | The participants mostly agree that these risks are avoidable if the tool adheres to literature and guidelines and by thorough validation |
| What considerations would you make before you consider using a chatbot in practice? | The participants would check the risk of hallucination, conduct tests, and consider privacy, usability, and cost |
| How do you assess the ethical aspects of using a chatbot, particularly regarding patient confidentiality? | The participants agree that protecting patient privacy is of utmost importance but expect the protection to be possible. One evaluator sees no ethical concern when used as a support system |
| Are there any retrospective characteristics or clues in the answers that make you suspect whether they come from a doctor or a chatbot? If so, which ones? | The participants state formal correctness but illogicality, incomprehensibility, incomplete sentences, inflexibility, generality, and study citations as clues for chatbot answers |
| Did you notice any major differences in the answers? If so, what differences did you notice? | The participants noticed differences in the quality of the answers, but rather a spectrum of variability than distinct categories |
| What legal challenges do you see when implementing an AI-based chatbot in physician-patient communication? | The participants’ opinions differ on that topic. Some refer to privacy hurdles, whereas others are optimistic that it could be implemented as a support system |
| Question . | Summarized response . |
|---|---|
| To what extent could chatbot responses help reduce the workload of doctors? Would you consider such an answer as a first draft? | All participants consider template answers from a chatbot helpful and would use them. They’d expect it to provide basic information gathered from literature |
| What potential risks do you see with the use of chatbots, especially in terms of misinformation or overlooking critical information? | The participants mostly agree that these risks are avoidable if the tool adheres to literature and guidelines and by thorough validation |
| What considerations would you make before you consider using a chatbot in practice? | The participants would check the risk of hallucination, conduct tests, and consider privacy, usability, and cost |
| How do you assess the ethical aspects of using a chatbot, particularly regarding patient confidentiality? | The participants agree that protecting patient privacy is of utmost importance but expect the protection to be possible. One evaluator sees no ethical concern when used as a support system |
| Are there any retrospective characteristics or clues in the answers that make you suspect whether they come from a doctor or a chatbot? If so, which ones? | The participants state formal correctness but illogicality, incomprehensibility, incomplete sentences, inflexibility, generality, and study citations as clues for chatbot answers |
| Did you notice any major differences in the answers? If so, what differences did you notice? | The participants noticed differences in the quality of the answers, but rather a spectrum of variability than distinct categories |
| What legal challenges do you see when implementing an AI-based chatbot in physician-patient communication? | The participants’ opinions differ on that topic. Some refer to privacy hurdles, whereas others are optimistic that it could be implemented as a support system |
Compendium of the responses given by the physicians to the additional questions, the responses were translated from German to English and summarized for this representation.
| Question . | Summarized response . |
|---|---|
| To what extent could chatbot responses help reduce the workload of doctors? Would you consider such an answer as a first draft? | All participants consider template answers from a chatbot helpful and would use them. They’d expect it to provide basic information gathered from literature |
| What potential risks do you see with the use of chatbots, especially in terms of misinformation or overlooking critical information? | The participants mostly agree that these risks are avoidable if the tool adheres to literature and guidelines and by thorough validation |
| What considerations would you make before you consider using a chatbot in practice? | The participants would check the risk of hallucination, conduct tests, and consider privacy, usability, and cost |
| How do you assess the ethical aspects of using a chatbot, particularly regarding patient confidentiality? | The participants agree that protecting patient privacy is of utmost importance but expect the protection to be possible. One evaluator sees no ethical concern when used as a support system |
| Are there any retrospective characteristics or clues in the answers that make you suspect whether they come from a doctor or a chatbot? If so, which ones? | The participants state formal correctness but illogicality, incomprehensibility, incomplete sentences, inflexibility, generality, and study citations as clues for chatbot answers |
| Did you notice any major differences in the answers? If so, what differences did you notice? | The participants noticed differences in the quality of the answers, but rather a spectrum of variability than distinct categories |
| What legal challenges do you see when implementing an AI-based chatbot in physician-patient communication? | The participants’ opinions differ on that topic. Some refer to privacy hurdles, whereas others are optimistic that it could be implemented as a support system |
| Question . | Summarized response . |
|---|---|
| To what extent could chatbot responses help reduce the workload of doctors? Would you consider such an answer as a first draft? | All participants consider template answers from a chatbot helpful and would use them. They’d expect it to provide basic information gathered from literature |
| What potential risks do you see with the use of chatbots, especially in terms of misinformation or overlooking critical information? | The participants mostly agree that these risks are avoidable if the tool adheres to literature and guidelines and by thorough validation |
| What considerations would you make before you consider using a chatbot in practice? | The participants would check the risk of hallucination, conduct tests, and consider privacy, usability, and cost |
| How do you assess the ethical aspects of using a chatbot, particularly regarding patient confidentiality? | The participants agree that protecting patient privacy is of utmost importance but expect the protection to be possible. One evaluator sees no ethical concern when used as a support system |
| Are there any retrospective characteristics or clues in the answers that make you suspect whether they come from a doctor or a chatbot? If so, which ones? | The participants state formal correctness but illogicality, incomprehensibility, incomplete sentences, inflexibility, generality, and study citations as clues for chatbot answers |
| Did you notice any major differences in the answers? If so, what differences did you notice? | The participants noticed differences in the quality of the answers, but rather a spectrum of variability than distinct categories |
| What legal challenges do you see when implementing an AI-based chatbot in physician-patient communication? | The participants’ opinions differ on that topic. Some refer to privacy hurdles, whereas others are optimistic that it could be implemented as a support system |
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