Table 2.

Descriptive information regarding Client Satisfaction Questionnaire (CSQ-8).

VariableYouth reportParent report
  1. Quality of service

3.70 (0.46)3.73 (0.50)
  1. Kind of service

3.37 (0.62)3.61 (0.54)
  1. Met need

3.58 (0.50)3.44 (0.59)
  1. Recommend to a friend

3.44 (0.55)3.76 (0.43)
  1. Amount of help

3.42 (0.76)3.63 (0.58)
  1. Deal with problems

3.42 (0.70)3.29 (0.49)
  1. Overall satisfaction

3.53 (0.67)3.63 (0.49)
  1. Come back

3.49 (0.55)3.63 (0.54)
M Total Score (SD)28.02 (2.90)28.73 (3.18)
VariableYouth reportParent report
  1. Quality of service

3.70 (0.46)3.73 (0.50)
  1. Kind of service

3.37 (0.62)3.61 (0.54)
  1. Met need

3.58 (0.50)3.44 (0.59)
  1. Recommend to a friend

3.44 (0.55)3.76 (0.43)
  1. Amount of help

3.42 (0.76)3.63 (0.58)
  1. Deal with problems

3.42 (0.70)3.29 (0.49)
  1. Overall satisfaction

3.53 (0.67)3.63 (0.49)
  1. Come back

3.49 (0.55)3.63 (0.54)
M Total Score (SD)28.02 (2.90)28.73 (3.18)

Data are expressed as mean and standard deviation. Higher scores on each item represent better satisfaction with four possible ratings for each item ranged from 1 to 4.

Table 2.

Descriptive information regarding Client Satisfaction Questionnaire (CSQ-8).

VariableYouth reportParent report
  1. Quality of service

3.70 (0.46)3.73 (0.50)
  1. Kind of service

3.37 (0.62)3.61 (0.54)
  1. Met need

3.58 (0.50)3.44 (0.59)
  1. Recommend to a friend

3.44 (0.55)3.76 (0.43)
  1. Amount of help

3.42 (0.76)3.63 (0.58)
  1. Deal with problems

3.42 (0.70)3.29 (0.49)
  1. Overall satisfaction

3.53 (0.67)3.63 (0.49)
  1. Come back

3.49 (0.55)3.63 (0.54)
M Total Score (SD)28.02 (2.90)28.73 (3.18)
VariableYouth reportParent report
  1. Quality of service

3.70 (0.46)3.73 (0.50)
  1. Kind of service

3.37 (0.62)3.61 (0.54)
  1. Met need

3.58 (0.50)3.44 (0.59)
  1. Recommend to a friend

3.44 (0.55)3.76 (0.43)
  1. Amount of help

3.42 (0.76)3.63 (0.58)
  1. Deal with problems

3.42 (0.70)3.29 (0.49)
  1. Overall satisfaction

3.53 (0.67)3.63 (0.49)
  1. Come back

3.49 (0.55)3.63 (0.54)
M Total Score (SD)28.02 (2.90)28.73 (3.18)

Data are expressed as mean and standard deviation. Higher scores on each item represent better satisfaction with four possible ratings for each item ranged from 1 to 4.

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